Shipping policy

Last updated: 19 October 2026

Bikes

How your bike arrives
Every bike is checked by our Armadale workshop before it leaves. It arrives boxed and about 90% assembled: you just fit the handlebars and front wheel. Want it fully built instead? Add a note to your order at checkout and we'll confirm the details with you.

Victoria
Insured delivery, usually within 1–3 business days of your order being confirmed. Express delivery is also available at checkout.

Other states and territories
Insured delivery by StarTrack with tracking, usually within 3–7 business days of dispatch. Remote areas can take longer. Express delivery is also available at checkout.

Delivery costs
Shown at checkout once you enter your address, before you pay. Christmas online offer: free Victorian delivery on the Light Bee 2 and Hyper Bee until 24 December 2026.

Pickup
Prefer to collect? Choose free pickup from our workshop at 4 Hampden Road, Armadale VIC at checkout. We'll let you know when your bike is ready.

Damaged in transit
Check your bike when it arrives. If anything is damaged, take photos and contact us within 7 days on 0403 740 010 or info@ridepanther.com. We'll arrange the repair or replacement at no cost to you.

Bikes are delivered within Australia only.

Parts and accessories

Dispatch
Orders are dispatched within 24–36 hours. You'll get an email with tracking once your order ships.

Delivery times
Most orders arrive within 3–7 business days of dispatch within Australia. Rural or remote areas can take longer.

Delivery costs
Calculated at checkout based on your location and the size and weight of your order.

International
Parts can be sent overseas by Australia Post standard or express post.

Damaged or lost items
If something arrives damaged or goes missing, contact us at info@ridepanther.com or 0403 740 010 and we'll sort it out.

Questions?

Call Harry on 0403 740 010 (7 days) or email info@ridepanther.com.